DIGITAL DELIVERY & ACCESS POLICY

Last updated: November 2025

This Digital Delivery & Access Policy describes how Steady Standards provides access to its subscription-based digital services.

It should be read in conjunction with our Terms of Service, Privacy Policy, Security & Data Handling Policy, and Refund Policy.

PURPOSE

Steady Standards provides structured decision standards and governance infrastructure through a digital subscription model.

Because the service is delivered electronically and access is granted immediately upon activation, this policy clarifies how digital delivery, access, and service availability are managed in a clear and practical manner.

SCOPE

This policy applies to:

  • The Steady Standards website
  • Core Reference subscriptions
  • Extended Governance subscriptions

All services are delivered digitally. No physical goods are supplied.

DIGITAL DELIVERY

Steady Standards is a software-based service delivered online.

Access is provided via secure login credentials following successful payment and account activation. Access is typically granted immediately upon confirmation of payment.

No physical shipment occurs, and no delivery fees apply.

ACCESS STRUCTURE

Access to Steady Standards is available for the duration of the active subscription.

  • Monthly subscriptions provide access for one billing cycle.
  • Annual subscriptions provide access for one annual term.
  • Subscriptions renew automatically unless cancelled before the renewal date.

Access continues until the end of the current billing period unless suspended or terminated in accordance with our Terms of Service.

NATURE OF SERVICE

Steady Standards provides digital access to structured standards, decision frameworks, governance controls, and associated materials.

Subscribers are responsible for:

  • Maintaining the confidentiality of login credentials
  • Ensuring authorised internal use only
  • Maintaining suitable internet access and compatible devices

The service is intended for professional and organisational use.

SERVICE AVAILABILITY

Steady Standards is designed for reliability and operational consistency.

However, access may occasionally be affected by:

  • Scheduled maintenance
  • Security updates
  • Infrastructure or hosting provider interruptions
  • Events outside our reasonable control

Reasonable efforts will be made to minimise disruption.

TECHNICAL ISSUES

If access is not received within a reasonable period following payment, or if technical issues prevent reasonable use of the platform, subscribers may seek assistance via the CONTACT page on this website.

NO PHYSICAL GOODS

Steady Standards is a digital-only service.

No tangible products are sold, shipped, or delivered.

CONSUMER LAW

Nothing in this policy excludes, restricts, or modifies any rights or remedies available under applicable consumer protection legislation, including the Australian Consumer Law.

Where statutory guarantees apply, those guarantees remain in effect.

CHANGES TO THIS POLICY

This Digital Delivery & Access Policy may be updated from time to time to reflect changes in service delivery, technical infrastructure, or legal requirements.

The current version will always be available on the website.

CONTACT

Questions regarding access or digital delivery may be submitted via the CONTACT page on this website.
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