TERMS OF SERVICE

Last updated: November 2025

These Terms of Service (“Terms”) govern your access to and use of the Steady Standards website, subscription service, and related materials (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

ABOUT STEADY STANDARDS

Steady Standards provides reference material, guidance, frameworks, and training content intended to support consistent judgement in customer-facing and operational decision-making.

The Service is designed to support human judgement. It does not replace professional, legal, regulatory, or managerial responsibility.

ELIGIBILITY

You may use the Service if you:

• Are at least 18 years of age
• Have the authority to enter into these Terms on behalf of yourself or your organisation
• Use the Service for lawful business or professional purposes

ACCOUNTS AND ACCESS

To access paid features, you must create an account and maintain accurate, current information.

You are responsible for:

• All activity conducted under your account
• Maintaining the confidentiality of your login credentials
• Ensuring access is limited to authorised users within your organisation

We may suspend or terminate access if we reasonably believe your account is being misused or shared improperly.

SUBSCRIPTIONS AND BILLING

Steady Standards is offered as a recurring subscription.

Key terms:

• Subscriptions are billed in advance on a recurring basis (monthly unless otherwise stated)
• Payments are processed via Shopify and associated payment providers
• Prices may change with reasonable notice provided in advance

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time.

USE OF THE SERVICE

You agree to use the Service responsibly and only for its intended purpose.

You must not:

• Rely on the Service as a sole basis for legal, regulatory, or contractual decisions
• Represent the Service as automated decision-making or legal advice
• Copy, resell, redistribute, or commercially exploit the content outside your organisation
• Attempt to reverse-engineer, scrape, or misuse the platform

The Service may evolve. Content may be updated, refined, or expanded as part of ongoing maintenance and improvement.

NATURE OF GUIDANCE AND LIMITATIONS

Steady Standards provides generalised reference material and structured guidance.

It does not:

• Provide legal advice
• Guarantee regulatory compliance
• Replace organisational policies, procedures, or training
• Remove the need for human judgement

You remain fully responsible for decisions made using or informed by the Service.

INTELLECTUAL PROPERTY

All content within the Service — including text, frameworks, training scenarios, and design — is owned by or licensed to Steady Standards.

You are granted a limited, non-exclusive, non-transferable right to use the content internally during an active subscription.

No ownership rights are transferred.

AVAILABILITY AND CHANGES

We aim to provide reliable access, but do not guarantee uninterrupted availability.

We may:

• Temporarily suspend access for maintenance or updates
• Modify or discontinue features with reasonable notice where practicable

We are not liable for downtime, delays, or interruptions beyond our reasonable control.

THIRD-PARTY SERVICES

The Service relies on third-party platforms, including (but not limited to):

• Shopify (payments and customer accounts)
• Appstle (subscription management)
• Vercel (hosting and delivery)

Your use of the Service is also subject to the terms and policies of these providers. We are not responsible for their performance or availability.

TERMINATION

We may suspend or terminate access if you:

• Breach these Terms
• Misuse the Service
• Use the Service in a way that exposes us to legal or reputational risk

Upon termination, your right to access the Service ends immediately.

DISCLAIMER

The Service is provided “as is” and “as available”.

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.

LIMITATION OF LIABILITY

To the extent permitted by law, Steady Standards will not be liable for:

• Indirect, incidental, or consequential losses
• Loss of business, revenue, or data
• Decisions made using or informed by the Service

Our total liability is limited to the amount paid by you in the preceding 12 months.

GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which Steady Standards is established, without regard to conflict of law principles.

CHANGES TO THESE TERMS

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

CONTACT

For questions regarding these Terms, please contact us via the Contact page.